Keeping Alaska Connected
We're proudly serving all of Alaska! An answering service with a personal touch that your clients deserve!
ABOUT US
Day & Night Valley Communications is a locally owned and operated answering service located at the heart of the Matanuska Susitna Borough in Palmer, Alaska. What makes us different? Not only does our personality set us apart from other answering services', but our hard-working and dedicated staff are always looking for better ways to serve each client and their office's specific needs. Our clients' can be certain that when they receive an after hours call (emergency or not) their client will be met with a live, friendly, and caring voice every time! Most importantly our office is always open to our clients. We believe that it is important for business owners to have the opportunity to meet the operators that will be handling their most important calls when they are not in the office.
OUR VISION
Keeping good ol' fashion customer service in style!
With that said, DNVC will never use an automated service. Why?
1. Customers/clients will hang up when they hear a machine.
2. A machine cannot hear the urgency in the voice of a true emergency. Your clients will just be put on hold by the machine. Emergency or not.
3. Your customers/clients simply deserve a more personal touch.
SERVICES
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Customized Greeting For Every Client
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Flat Monthly Rates
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No Hidden Cost
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No Extra Charge For Faxing, Paging, Texting, Or Patching
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No Charge For Holiday Fee
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No Counting Minutes
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Virtual Secretary Rates Available
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800 #'s Available
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No Automation. Always A Live Voice
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Guaranteed To Never Hear A Busy Signal
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HIPAA Compliant
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Free Monthly Meetings Available For Quality Assurance
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Several References Available Upon Request
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Encrypted Emails And Text Messages Available.
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Dispatching And Emergency Calls